26 THE FOLD, HOME INTERIORS, DELIVERY AND RETURNS
We do not purchase any non recyclable packaging. Our bags in store are brown paper and our postal packaging is either recyclable paper products or we reuse packaging that has been sent to us.
Uk Mainland delivery is a standard rate of £5.95. Order over £40 are free. Delivery will usually take between 2-4 days. Please call or email if next day delivery is required to see if this can be arranged.
Uk Offshore destinations of Northern Ireland, Guernsey, Jersey, Isle of Man at a slat rate of £9.95. Or free delivery on order over £75.
Local delivery can be arranged for next day or sometimes the same day. This service is free for orders over £30. Local delivery is defined by the following destinations and villages in-between. Harleston, Bungay, Diss, Pulham Market, Hoxne, Fressingfield, Peasonhall, Laxfield, Eye, Stradbroke, Dickleburgh,
How to return damaged or incorrect items
We hope you are happy with purchase and we make every effort for you to receive your goods in perfect condition. If however, your items arrive damaged, or you are not happy with them, please repackage your item and return them to our address listed below.
26 The fold,
26b The thoroughfare,
Please keep proof of postage and we recommend you use a recorded service as we cannot process your refund until we have received the returned item(s).
If you have any queries concerning your return please contact us by email for the quickest response.
Please be aware we need to receive your return within thirty days of purchase to be able to process your refund or arrange a replacement. If you change your mind about your purchase the consumer contracts regulations give you a cancelation period that starts the moment you place your order and ends 14 days from the day you receive your goods.
You then have a further 14 days from the date you notify us that you would like to cancel your order and return the goods to us.