COMMONLY ASKED QUESTIONS

PRIVACY POLICY

When you sign up to our mailing list please be assured that we will not pass on your details to any third party organisations or parties.  Your details will only be used by us with regard to special offers, promotions and news about 26 The fold that we think may interest you.


 If you wish to be removed from our mailing list please contact us at info@26thefold.com and simply state that you no longer wish to be contacted with regard to promotions and include the email address that you registered with.

CUSTOMER CARE

We work hard to ensure you receive the service you, as our customer deserve.  If you feel you have not been treated fairly or you have a problem with an item that has not been resolved, please contact us by email at info@26thefold.com and we will respond within 48 hours.

If you would like to return an item please see our returns policy on the shipping and returns page.

WHAT IS YOUR RETURN POLICY?

Please see the page titled Deliveries and Returns for details on returning any faulty or unwanted items.

DO YOU SELL GIFT VOUCHERS?

We currently only sell vouchers that can be redeemed in store, not online.  If you are interested in purchasing vouchers as a gift please contact us for further information.

WHAT ARE THE PAYMENT OPTIONS?

In store we accept visa, MasterCard, American Express, and Apple pay.  On line we accept Visa and MasterCard.

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